Hi,
To set the stage:
I have many clients who are departments in much larger organizations, part of much larger local area networks/domains. I have had a couple of cases where for audit/security standards or because browsers are complaining, they need encryption/domain certificates. The servers in question don't have inbound access from the public internet, so they can't use Let's Encrypt. They have a service agreement that lets them request a certificate from a major issuer for 'myapp.largedomain.edu' (the domain works fine unencrypted). The interface to the issuer lets them select IIS, Apache, Tomcat and maybe other server types.
The questions:
What server type should they select for the certificate request? With the IIS type, they get the Unsupported protocol/ cipher mismatch error. Or is the problem located somewhere else?
Any advice would be much appreciated. Thanks.