I have a nettalk Timeclock application, accepting log in and log outs
I have a client with a staff of 80 in approx 20 different locations.
The program is being hosted on their own server using their own static IP address
there are no certificates
The problem started on a retiring server which has subsquently been replaced with a new Windows 10 server
All can log in and out successfully, except 3 in one location, where they can log in Ok but the log out records for them,get lost
The logout routine is working correctly because these 3 employees have their status changed in the logout process.and no " if access:nlog.tryInsert = level:notify" messages occur.
The IT has set up different paths to the server for internal and external traffic.
The three staff affected are logging internally.
This is a consistent problem and it is not simply staff forgetting to log out
I can log these staff out successfully from my remote location.
I am using NT 11.16 but this problem is not NT version sensitive, as it was occurring prior to 11.14
Does anyone please have any idea whats going on, and why it should fail from one location ?
many Thanks
Richard