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Author Topic: Problem printing remotely  (Read 4459 times)

Richard I

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Problem printing remotely
« on: December 26, 2016, 07:57:41 PM »
HI,
I have a problem running a simple report from my NT webserver app
When the report is called on a remote PC.,  the report progress window opens on the Server  PC
and not on the remote PC ...
The report previewer displays on the server as well.
What do I need to do to ensure that the report opens and prints on the PC that calls it?
thanks
Richard
C10 NT 8.71


Robert Iliuta

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Re: Problem printing remotely
« Reply #1 on: December 27, 2016, 11:37:41 AM »
Hallo Richard,


Did you test examples? I think it's example 13 (PDFReportRequiresEE (13))
\Clarion10\accessory\examples\Capesoft\NetTalk\Web Server

In the web world you don't have a (desktop window) as preview :-) A desktop preview window is available only for desktop applications.
For web applications (including NetTalk) all reports will be saved/preview as PDF (and if you wish xlsx, xml, etc...)
If you use SV pdf extension, then you have to see example on NetTalk example folder how to use SV PDF extension in NetTalk app.

You may have 3 options here:
1.Preview PDF on the web page
2.Choose to save/open PDF
3.Save PDF in background

Good luck,
Robert

Richard I

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Re: Problem printing remotely
« Reply #2 on: December 27, 2016, 01:21:56 PM »
Thanks Robert,
when the PDF preview opens, its opening on the server not the Remote.
With example 14, same thing.
Cheers
Richard


Richard I

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Re: Problem printing remotely
« Reply #3 on: December 27, 2016, 02:12:54 PM »
Hi Robert -

I  have Clarion 10 Professional
Using pdf tools global extension

When I run the report the pdf displays in the viewer, and I can print from there..
The problem is that the previewer is displaying on the Servers desktop ie where the Webserver is running.
Its not displaying on the remote PC?

I need the PDF to print without preview, on the remote PC as the remote user needs a  hard copy receipt printed automatically

Thanks
Richard

Robert Iliuta

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Re: Problem printing remotely
« Reply #4 on: December 28, 2016, 03:06:02 AM »
>>when the PDF preview opens, its opening on the server not the Remote.
>>With example 14, same thing.

Hmmm.... this is strange. I don't have PDF Tools. (I use SV PDF extension and wPDF from Klarisoft.Both examples works ok form me.)

Maybe it's something with PDF Tools.... or from template settings.... sorry I cannot help with more details.
It was working before?

Try to contact Capesoft to confirm you if it's a bug from NT or from PDF Tools template.

Robert

Richard I

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Re: Problem printing remotely
« Reply #5 on: December 28, 2016, 04:09:15 PM »
Hi Robert,
I have sorted the issue by printing the pdf on the Form  rather than on a'_ blank' page.
Cheers
Richard