https Your connection is not private error

[johanco123]

Hi Bruce

We use a ssl certificate issued by Comodo and is working for most of our clients.

Some of the clients getting the error in their web browser : Your connection is not private and the https is then crossed our and change colour to red. It happens on different browsers.

Other clients can safely access the website without any problems.

I test it on my samsung 3 tab previously and it was working fine, but getting the same error using Chrome or firefox on the tablet.

Any suggestions will help please

Using Clarion 8 and NT8.66

Kind regards
Johan

[Bruce]

Hi Johan,

if you click on the crossed-out part of the HTTPS you should get more information as to why it considers the connection to be insecure. That will help in understanding what change you need to make to your app.

Cheers
Bruce

[bijan]

Hi Johan

If this is an old certificate, create a new one.
Watch Nettalk Webinar 72, on intermediate certificates.
www.SSLLabs.com - test your secure server.

Regards

Bijan