PDF Not formatting correctly

[Neil Porter]

I don't think this is a probelm with NetTalk as such, but I'm hoping that someone might have come across this, and be able to advise me.

I've just deployed a pretty simple NetTalk web server onto a customers server, and when it generates a pdf report, a lot of the report fields, overlap each other, and almost seem to have changed font.

When I run the same app on my test machines, and on other customers servers, the reports generate just fine  Which suggests to me that there is something specific I'm missing with the server itself, rather than with NetTalk or Clarion.

I'm using really simple fonts like MS San Serif and Arial, which are installed on that particular server, so I don't think that it is a case of the font being substituted.

Has anyone else seen anything similar?

TIA

Neil.

[CyberFerret]

Hi Neil,

From experience, it has something to do with the default printer that the client has installed on their system.  Sounds silly I know, but I usually find that if I get the client to install a generic laser printer driver, such as an HP Laserjet 4 and set it as the default printer, it usually works OK (oh - dont forget to set the paper size to suit your region as well).

I believe it has something to do with the PDF renderer on the client's side taking some of the page settings from the default printer driver.

Give it a shot - I think it is worth a try.  It has been some years since we had this issue, but I believe this solved it for us.

Cheers,
Devan

[Neil Porter]

Devan,

Thank you very much. That has worked brilliantly for a Win2003 server, and improved things greatly on a Win2K server.

It looks like I will have to experiment with other printers on the Win2K box, but at least you have given me a vey good push in the right direction.

Thanks Again.

Neil.