I’ve had reports from some of my customers that after a recent update from Nettalk 5.30 up to 5.38 that their labels have stopped printing.
To explain, I use a nettalk webserver to produce barcoded parcel labels using a standard report template with a small page size.
After some investigation, this problem has been isolated to IE8. I’ve configured the report to target _Blank, and when the user presses the print button, a blank window opens, but no pdf is displayed. The pdf is definitely generated OK. If you use IE9, or any other browser that I can think of, it works fine. I can glibly tell my users to get their clients to upgrade their browser, but as it definitely used to work, I wonder if anyone has any ideas so that I can fix it from the webserver side.
I’ve added a print label button to one of the original examples, UpdateMailbox form, and despite it being the simplest of reports, I see the same behaviour, so I’m pretty happy it isn’t something stupid that I’m doing. Normal A4 reports seem to print fine, if that helps at all.
When I view the source of the generated “Blank” window, I see the following.
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META content="text/html; charset=windows-1252" http-equiv=Content-Type></HEAD>
<BODY></BODY></HTML>
I wonder if someone out there can humour me, and have a quick look at the attached example, and see if you can spot anything obvious, or evern run the example to see if it is something with my Development environment. I'm using C8.8740 and Nettalk 5.38
Regards,
Neil.
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