HI Stu,
We are going to return automobile keys to customers at the kiosk. They will have a QR code which they will fetch in our APP on their mobile device to scan at the Kiosk and a PIN number ( texted to them) which they will enter on their mobile device. I think that a third check as to who is actually at which kiosk will be that the user at the kiosk will be shown a number and they will have to enter it on their mobile phone. ( There may be 4 kiosks so I need to make sure that they are at the kiosk with their keys). If they don't see a number to enter, they are at the wrong kiosk and we can help direct them to the correct one where they will repeat the process.
I would love to get rid of the display at the kiosk. However, people want some type of interaction to make sure that the device is really working. Secondly, they are going to scan the QR code on their phone on the kiosk. In order to prevent frustration, a display on the kiosk will help them center their barcode. . Can't think of a better way to help them get their barcode scanned. Any ideas.
Thanks,
Ron