Nettalk 9 App - File Upload

[hkalmbach]

Hi,

I am using a file upload button on a form. This form is allowed for desktop and mobile.
It works well on a desktop (normal computer or a tablet). I activated 'Start upload when file selected'. This also works.

If I now try to use the same form on a smartphone (Samsung Galaxy SIII) its the following. At first I recognice I get additionally the buttons for start upload and delete file (no change in the routine or server!). If I press the button 'add file' I get acces to all files on the smartphone or to the camera and so on.
But equal which source I choose the file is not uploaded. I think the choosen file is not submitted to the upload script. I can press the start button, nothing happens and no filename is displayed below the buttons.

If I use the file upload button on a desktop in the way that I have to start manually the upload, the choosen filename is displayed below the buttons. This does not happen in the smartphone case.

Does someone has an idea what can be wrong?

Cheers
Heinz

[peterH]

Hi Heinz,

No idea, but I can confirm the behaviour (using Galaxy S5).

Peter

[Bruce]

On the phone, is the website in "mobile mode" or "desktop mode"?
If mobile mode can you force it into Desktop mode (*) please and see if that changes anything?

(*) WebHandler procedure, actions/settings
General tab.

cheers
Bruce

[peterH]

Hi Bruce,

I did as you suggested.Sent you a pm with details.

Peter

[hkalmbach]

Hi Bruce, hi Peter,

I don't know what Peter answered, but when I force the form in 'Desktop mode' it still behaves wrong.
The file is not uploaded at once, even if 'Start upload.. ' is set.
Also the selected file is not uploaded or displayed.

Regards,

Heinz