SelfService Issue with webserver

[broche]

Hi,

CL 9.0
NT 8.1
SS 3.43

WebServer is loaded on a cloud server and set to run as a service
The first time I click the service and start it I get the following errors (See Images)

The second time it starts perfectly?

Any ideas.

Brian.



 

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[Bruce]

Hi Brian,

not a lot to go on, but I'd think it might be some sort of dependency. Like maybe it's using SQL, and the SQL engine needs to start first? So it would then fail if started on bootup, but then work if you start it manually.

Try setting it to _not_ start automatically, but start it manually after the machine boots. That might be a clue.

cheers
Bruce

[de la Rosa]

Hi Bruce,

In my case the service is running but WebServer ports are no longer responding when running as a Service. It used to be fine though. WebServer ports working normally in exe mode.

[Bruce]

hmm - no idea what's wrong.

cheers
Bruce

[osquiabro]

check which account used in your service, i have a .exe with ABCFree NTService for 3 years running without a problem, create a local account and used this

[de la Rosa]

Yeah, it turns out the .exe needs to be executed as administrator before the encryption to the DB password worked. So when it run as a service, it wasn't decrypting correctly and consequently wasn't able to open a connection to the DB properly.

Thanks!