Hi Peter,
>> There's an option for setting xml tags on the incoming parameters in a ws method, but it doesn't seem like they're being picked up and used by the program.
it depends on the type. This is for Table, Queue and Group types. For basic (string etc) types the variable name must match the incoming xml. More specifically the variable's "External Name" (if it exists) must match. So if, for example, you have a local variable then either name it the same as the XML or set the External name the same as the XML.
Cheers
Bruce