Need to click [Submit] twice after responding to a required field

[britech]

Hi folks,

I have a web form with a required field.
If the end user misses this required field, the Web Server reminds them and takes them to the required field.
If they enter a value in the missing field, and click Submit, nothing happens. If they click submiit the second time, the record is saved.
I could put a message up telling the end user to click submit twice, or tab once and click submit, but this seems like an awkward solution.

Is there another way around this?
Brian

NT 5.0 PR 26
CW 6.3 9055

[Bruce]

can you duplicate this effect in an example Brian? I've not seen it.

cheers
Bruce

[britech]

Hi Bruce,
I'll try some of the canned examples and see if I can figure out what is causing  the effect.
Thanks.
Cheers,
Brian

[britech]

Hi Bruce,

I compiled the Invoice example and went to the products browse.
When I insert a new product and leave the Product Name blank (it is a required field) and then click SAVE,
I get the normal warning that the field is required. But here, as in my project, you must click SAVE twice before it will be accepted.

Hope this helps track down the reason for the requirement for two clicks.
Cheers,
Brian

NT 5 PR26
CW 6.3 9055

[britech]

Hi Bruce, any update on this?

Using the invoice example, if you skip a required field, and then enter the correct data,
you must then click the Submit button Twice before it will accept the record.
I'm guessing that it wants to validate the entry in the required field on the first click, and then accept the record on the second click.
Our end user 'the client ' thinks we should accept the entry with one click of submit.
Having a hard time convincing him otherwise.

Brian

[Bruce]

Hi Brian,

I've tried to duplicate in my current working build (PR30) but it doesn't behave the same. So perhaps the error got fixed along the way, or perhaps there's some other detail I'm missing.

By "invoice example" I presume you meant example 31 "Accounts"?

In recent builds that's using a popup form on the products browse - and that has a whole different validation issue - but that didn't require a double-save either in popup, or stand-alone mode.

cheers
Bruce

[britech]

Thanks Bruce,
I'll try upgrading my dev environment from PR 26 to 29 or 30.
Brian