Popup form not working

[Alberto]

Hi,
Sometimes and in some clients the popup form displays blank, see image.
I´ve seen that, in a slow machine or a slow connection I see the blank form first and then display the complete form.
Any idea of how to solve this?
Anything to check or to tell to the client?
Thanks


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[Bruce]

>> Sometimes and in some clients the popup form displays blank, see image.

If the form remains blank then check the Firebug Console Log. Typically it means you've broken the form with some non-xhtml text.


>> I´ve seen that, in a slow machine or a slow connection I see the blank form first and then display the complete form.

This is by design. It's desirable to give the user immediate feedback when they press the button, and then populate the contents of the form when it arrives.

cheers
Bruce

[Alberto]

Bruce, this problem happens from time to time, then I do not using any not xhtml text.
Besides I cant use firebug in my client computer at the time it happens.
Any other idea?

[Bruce]

I have no other ideas. that's the correct way to diagnose the problem.

cheers
Bruce