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Author Topic: Self service and the disappearing call logging screen  (Read 3531 times)

terryd

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Self service and the disappearing call logging screen
« on: October 19, 2013, 03:30:08 AM »
On my webservers I have 3 tabs, call logging, performance and settings (where I can set things like default themes, email addresses and the self service templates, pretty similar to what you have done in forums)
The problem is that once I set the web as a service on Windows7 + operating systems all of these are not available anymore. (Unless there's something I'm missing)
Is there any way to recreate these as browses/forms on the web interface itself?
I am not sure what others are doing but losing these valuable resources when the system runs as a service means that I am currently running some of the websites without self service which I regard as suboptimal, especially when the server goes down and nobody advises me until they cannot access the site..
Terry Davidson
Windows 10 64 bit/Windows7 64bit
Clarion 9.1.11529/Clarion10 12567
Nettalk 913
Nettalk 1015
StringTheory267/Winevent515/XFiles298/MessageBox239/Cryptonite186

Bruce

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Re: Self service and the disappearing call logging screen
« Reply #1 on: October 20, 2013, 11:15:34 PM »
Hi Terry,

>> I am not sure what others are doing but losing these valuable resources when the system runs as a service means that I am currently running some of the websites without self service which I regard as suboptimal, especially when the server goes down and nobody advises me until they cannot access the site..

It's worth pointing out that a program with Self Service can run in either EXE mode or Service mode. So what I've done with a few systems is Use SelfService to make it a service, and install it as a service. That way it's always running after a reboot. If I do want to get to the interface then I simply stop the service and run the exe. Downtime is in the order of a few seconds.

>> Is there any way to recreate these as browses/forms on the web interface itself?

Of course. If NetTalk does anything well it's browses and forms...

Cheers
Bruce

terryd

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Re: Self service and the disappearing call logging screen
« Reply #2 on: October 21, 2013, 07:41:10 PM »
Hi Bruce
Are you saying if I stop it in service mode and restart in exe mode my performance statistics and call logging data (if not written to disk) will still be there?
Terry Davidson
Windows 10 64 bit/Windows7 64bit
Clarion 9.1.11529/Clarion10 12567
Nettalk 913
Nettalk 1015
StringTheory267/Winevent515/XFiles298/MessageBox239/Cryptonite186

kevin plummer

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Re: Self service and the disappearing call logging screen
« Reply #3 on: October 21, 2013, 07:57:34 PM »
check out MultiHost. It comes with the website manager and may give you what you want.

Bruce

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Re: Self service and the disappearing call logging screen
« Reply #4 on: October 21, 2013, 09:47:30 PM »
>> Are you saying if I stop it in service mode and restart in exe mode my performance statistics and call logging data (if not written to disk) will still be there?

no.
If you want access to the performance stats then just create a web form with those variables displayed. One of the examples does this (perhaps the multi-host?) - I forget offhand which one though.

An alternative is to dump the performance stats to an xml file when the server closes, and load them on open. That would be trivial to do. but if you're really just interested in performance then it's easy to make a web form to display them for you.

Cheers
Bruce

terryd

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Re: Self service and the disappearing call logging screen
« Reply #5 on: October 23, 2013, 09:51:04 PM »
Thanks guys. Works fine
Terry Davidson
Windows 10 64 bit/Windows7 64bit
Clarion 9.1.11529/Clarion10 12567
Nettalk 913
Nettalk 1015
StringTheory267/Winevent515/XFiles298/MessageBox239/Cryptonite186