Report PDF Error

[willieb]

Hi everyone,

Today users are trying to pull PDF reports and getting the following error in the browser  =>  The Print procedure failed to create the PDF file [C:\CCS\web\reports\$$$70998.pdf]

I checked the report folder does exist.  I runned the webserver on my local pc and it works fine.

and ideas?  This is with Nettalk 7.25

[Bruce]

Hi Willie,

The report folder exists, but presumably not the report.
Which makes me think the report is running, but not actually going so far as to generate the PDF.

there are a bunch of possible reasons - disk full and access rights being two - but possible also something missing from the server (like a printer defined maybe?). The only way to know for sure is to debug as you would any program - what I'd do is add trace statements to the report procedure so I could see in debugview where the code diverges from what I expect.

This is a normal Clarion report, creating a normal PDF file, so nothing special going on there - just debug as normal.

cheers
Bruce

[willieb]

Thanks Bruce,

All of the sudden its working again, and the engineer on the server said he received a mail from the ISP with a message of some problem on the "backbone".  I now have to monitor it for a few days, but looks like it was ISP related.

[Neil Porter]

I had something similar a few weeks ago.

For some reason one of my print routines was getting called and the temp file wasn't getting removed.

When I checked my temp folder on the server there were over 65000 temporary files in there. I cleared that folder down, and my reports started working again.

It might be worth checking.

Regards,

Neil.

[willieb]

Thanks Neil, will check it!!