NT 7.08 Windows8 Clarion8 Web33 Drop problem with Internet Explorer10

[Jeff Martens]

Testing:
Compile web33 example with no changes.
Select: Alias
From the drop down menu, try selecting each name in turn.
Internet Explorer stops working and produces an error message box.

Firefox (20.0.1) and Chrome (Version 26.0.1410.64 m) work ok.

ref: my previous request for help
"web33 example - drop - IE10 Error: ieframe.dll "
« on: April 06, 2013, 12:53:34 AM »

I doubt that we can budge Mighty Microsoft ...

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[Bruce]

Hi Jeff,

Unfortunately I tried your approach (in IE10) but it worked fine.

I did notice that it was set to use the Chrome menu, and that script wasn't included, so I changed the menu type to Double-Drop. I also changed the CSS Classes, DoubleDrop tab, Menu bar style from
'nt-menu"'
to
'nt-menu'

I tried turning "Smart screen filter" in IE on, but that didn't make a difference.

So I guess the ball is back with you - what am I missing?

cheers
Bruce

[Jeff Martens]

Bruce,
I don't think you are missing anything.
I appreciate the ideas you have given, and applied them, with the negative results below.
With my lack of detailed understanding and overview, I assumed that the demonstration examples would run if I simply compiled them as-is.

Hardware: Intel-I7. 16GB RAM, 64bit
Display adapter: Windows Device manager reports: AMD Radeon HD6450
OS: Windows8Pro - all "important updates" applied
On my installation: Control Panel/Advanced System Properties/Performance/Settings-Performance Options/Visual Effects
I have checked: "Let Windows choose what's best for my computer"
And on the advanced tab:  Adjust for best performance of Programs
AntiVirus:  free AVG
Internet Explorer10.0.9200.16540
By default, in my IE10, InternetOptions/Advanced, "Enable Smart Screen Filter" is checked.
Clarion 8.8658
All updates for all of my Capesoft products have been applied.

New installation of NT7.08 and using the web33 example:

(1)
No changes by me to the web33 example.
Result: working my way down the Aliases dropdown list simply selecting each name in turn and got down to Jono and IE crashed.

(2)
Went to: PageHeaderTag/Extensions/NetTalkWebMenuExtension(3)/Menu/
changed:  Chrome(deprecated) to: DoubleDrop.
Result: worked my way down the drop-down list to Gregory and then IE crashed.

(3)
Then, went to: PageHeaderTag/Extensions/NetTalkWebMenuExtension(3)/CSS Classes/MenuBarStyle
changed: 'nt-menu"'  to: 'nt-menu'
Result: worked my way down the drop-down list to Gregory and then IE crashed as before.
"Internet Explorer has stopped working"

Also, got same results with IE crashing when I tried each of these options in turn:

(4)
Went to: PageHeaderTag/Extensions/NetTalkWebMenuExtension(3)/Menu/
Then changed to Task Panel
Result: got down to Eliza.

(5)
Went to: PageHeaderTag/Extensions/NetTalkWebMenuExtension(3)/Menu/
Then changed to Accordion
Result: got down to James.

(6)
Went to: PageHeaderTag/Extensions/NetTalkWebMenuExtension(3)/Menu/
Then changed to XP (deprecated)
Result: got down to Charles.

(7)
Went to: PageHeaderTag/Extensions/NetTalkWebMenuExtension(3)/Menu/
Then changed to Mobile
Result: got down to Leroy.

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Because Chrome and Firefox seem to behave, I suspect something is odd about IE10.

However, new customers may be using new hardware with W8 and IE10, so my feeling is if I cannot get good behaviour on my system with the drop

menu, I will have to redesign my program interface.

All ideas welcome.

Thanks.
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[Bruce]

I think it's your copy of IE10 that's broken.
I'm not having the same problem here.
Perhaps you just need to do a windows update on your machine?
Have you tried other machines with IE10?

cheers
Bruce

[Jeff Martens]

Thanks, Bruce.
I appreciate knowing that you have no problem with W8 and IE10, but so far I have no success.

A quick summary of my efforts:
I DO have all Windows 8 and Internet Explorer 10 and Clarion 8 and Clarion third party updates installed.

What works for me is if I boot from an up-to-date HD running Windows 7 Pro with the latest IE10 - the same IE10 version as on my Windows 8 Pro HD.
On each hard disc I can run a copy of web33.exe.
The Alias drop down seems to work as expected under Windows 7  but not under Windows 8.

On the W8 HD, I have also run the latest Firefox, Chrome, and Safari, and each seems to handle the web33.exe Alias drop down as expected.

From my internet research on Microsoft and other sites, it seems that IE10 is 'built-in' in W8 and older versions of IE cannot be installed alongside, or over the top of IE10.
Also, it seems unlikely IE10 can be -removed- from W8.

I did download an IE10 installation file from Microsoft, thinking I could run it over the top of the existing IE10, but it will not run as it says that there is a newer version of IE10 currently installed.

In IE10, I have used the F12 key to experiment with the Browser modes offered, but this approach was not useful.

So, it seems that I am stuck with the IE10 that is on the machine.

I will load web33 on to another user's machine to see if it works.
Even if it does, it seems I will not be able to go further on mine.
My alternative is to not use the drop-down control in my web program.

Thanks for your efforts.
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[Bruce]

Hi Jeff,

Obviously for your own person use you could install another browser on the Win8 box as well. (Firefox and Chrome spring to mind.) But it would be interesting to know how widespread the problem is. I'll dig out some Win8 machine in the office and get them to test the browse.

When you have a problem, do you see any messages appear in the Console window in IE10? (ie F12 - then console.) Any errors reported there might be useful in determining the cause.

Cheers
Bruce

[Jeff Martens]

Thanks, Bruce.  I will follow up on this idea after I finish these next tests over the next few days.

What I have done now is, on the same machine using another HD, a clean installation of the same Windows8Pro64.

Immediately after W8 installation, the version of IE10:  10.0.9200.16384
Ran the same copy of web33.exe I am using for all of these tests.
The Alias/drop List worked.  Hooray!

Then did a full Windows update (569MB).
The version of IE10 is now:  10.0.9200.16540
Ran the same copy of web33.exe I am using for all of these tests.
The Alias/drop List worked.  Hooray, again!

That does seem to point to some contamination of IE10 on my work hard disc.

Next, I will load and test progressively after introducing
* MS Office
* free AVG .
* Firewall settings
* ...

and will let you know how I go.

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If my IE10 is contaminated, I do not know how it alone can be refreshed.

[Jeff Martens]

Good news ... but ...

Clean installation of Windows 8-64 Pro -- and web33 Alias Drop List works in IE10!    Great!
Also Works with IE10 on Windows7-64.  Also Great!

Tried reloading Windows 8 (but preserving settings and applications) over the top of my troublesome W8 work HD, but still have a problem with web33 Drop List.   Sad!   

So will now strip my work HD and do a clean installation of W8 and reload all applications, etcetera.

Many thanks to Bruce and the team.   

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