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NetTalk Web Server => Web Server - Ask For Help => Topic started by: Poul Jensen on March 29, 2025, 02:22:57 AM

Title: NT map: clickable markers does not work work on mobile
Post by: Poul Jensen on March 29, 2025, 02:22:57 AM

Hi,

NT Maps (Esri - but that does not matter) have points/markers that when clicked opens an update form.
This works great on the PC, but nothing happens on the smartphone.

Any ideas?

tia
/Poul

Title: Re: NT map: clickable markers does not work work on mobile
Post by: Bruce on March 31, 2025, 07:21:11 PM

just out of curiosity - does a double tap on the phone open them?
Does the first tap open the tooltip?

Title: Re: NT map: clickable markers does not work work on mobile
Post by: Poul Jensen on April 01, 2025, 07:08:22 AM

I have now tried a lot on two different phones.

On the first (Samsung A55) nothing happens with single or double tap.

On the other (Samsung A23), if I single tap once and then again on the same marker, it does open the update form.
And now I can consistently open a form by single click.

I have now also tested on an android tablet, and here it works as expected.

Tooltips are newer shown on any device.

On the unresponsive phone I cannot open a cluster of markers either.
So it seems, that this phone generally is less responsive to clicks.  I have tried fiddling with the display settings, but nothing helps.

But it seems to be phone specific.

Have no Apple devices to test with.

Title: Re: NT map: clickable markers does not work work on mobile
Post by: Poul Jensen on April 01, 2025, 10:30:57 AM

UPDATE.

Apart from being device specific, it also seems to be browser specific.
On the phone that is unresponsive using Chrome browser, the Firefox browser works just fine !

Strange....